IT Consultancy 

We provide practical IT consultancy for small and medium-sized businesses across Ireland.  Our focus is on helping organisations simplify systems, improve security and implement reliable digital processes without the cost of a full-time IT manager.

With over 25 years supporting Irish businesses, we combine accounting knowledge, software experience and hands-on IT advice to help things run more smoothly.

Contact us to discuss your requirements.

How We Help

Many small businesses operate with a mix of paper files, spreadsheets, email attachments and disconnected systems.  Over time this creates inefficiencies and unnecessary risk.

We help by:

• Reviewing your current systems
• Identifying issues or gaps
• Recommending practical improvements
• Implementing appropriate tools
• Training staff where needed
• Providing ongoing support

Our approach is straightforward and business-focused. We suggest solutions that genuinely help, rather than introducing unnecessary complexity.

Backups & Disaster Recovery Planning

We help businesses to ensure that data is backed up and that a business continuity plan is in place.

This can include:

• Reviewing and documenting current data
• Migrating to a Cloud environment
• Implementing a Backup process to ensure that your data is regularly backed up and protected
• Disaster Recovery/Business Continuity Planning

Cybersecurity & GDPR

We provide practical advice on keeping business systems secure and handling data responsibly.

This includes:

• Basic cybersecurity reviews
• Backup and password guidance
• Access control checks
• Phishing awareness
• Reviewing how data is stored
• Improving document handling practices

The aim is sensible protection for small businesses rather than complex enterprise-level solutions.

CRM & Business Systems Advice

Choosing the right systems can be difficult. We provide independent advice on tools that help you manage customers, operations and records more effectively.

Support may include:

• CRM system advice
• ERP system reviews
• Workflow improvements
• Integration between systems
• Implementation guidance
• Staff training

We focus on practical solutions suited to the size of your organisation.

IT Audits & Asset Registers

We help businesses put simple structures in place to track equipment, devices and software.

This can include:

• IT Inventory Audits (hardware & software)
• Setting up Asset Registers
• Tracking Software Licence Costs

Electronic Signatures with DocuSign

We help businesses move away from printing and scanning by setting up DocuSign for secure electronic signatures.

This is ideal for:

• Engagement letters
• Contracts
• Client onboarding forms
• Internal approvals

We can assist with:

• DocuSign setup
• Creating templates
• Designing workflows
• Staff training
• Ongoing support

Electronic signatures improve turnaround time and keep documents organised and secure.

ID Verification & AML Onboarding (ID-Pal)

We support businesses that need secure client onboarding and identity verification using ID-Pal.

This is particularly useful for:

• Accountants
• Solicitors
• Financial advisers
• Regulated businesses

We help with:

• ID-Pal setup
• Designing onboarding workflows
• Integrating into existing procedures
• Practical AML-related guidance
• Staff training

This keeps onboarding simple for clients while ensuring proper record-keeping and compliance.

Who We Work With

We work with businesses across Ireland, including:

• Accountants & Professional services firms
• SMEs
• Membership organisations
• Charities & Not-for-profit
• Businesses moving away from paper processes
• Firms needing structured onboarding systems

Support can be provided remotely or on-site depending on requirements.

Why Choose Mercury Software

• Over 25 years supporting Irish businesses
• Combination of Accounting, IT & Project Management expertise
• Practical, plain-English advice
• No unnecessary complexity
• Flexible support
• Long-term working relationships